Shipping 

Orders are processed and shipped on business days only. Monday-Friday, 9:00am - 5:00pm EST. Excludes Germany Federal Holidays.

All orders are subject to approval. We will contact you if needed.
Please note we are not responsible for incorrect delivery addresses provided at checkout and cannot change the address after order has shipped out from our facilities.

Shipping Fees are non refundable. This applies for returns and any failed delivery from the carrier.

All orders are shipped from Germany

Domestic Delivery Time - Standard Shipping
Germany ground standard shipping is via DHL or Hermes. Please allow 2-3 business days for order processing, and additional 4-5 business days for delivery.
Express Delivery Time - 2 Day Shipping
Expedited orders cutoff time is the same day by 9AM EST.
Express orders ship via 2 day shipping. Please note additional 1 business day are for order processing.

Order Change Or Cancellation
In order to get your order to you as quickly as possible, we begin processing an order immediately after it is placed. For this reason, there is a very short time frame to make any changes or cancellations to an order once it has been submitted. Please contact us at +49 151 42085343 not email.

 

Returned Or Refused Packages

If any package gets returned to us by the carrier there is a fee of 10 euros charge that will be deducted from your refund and if you will want us to resend it there is a reshipping fee of 5€ for Germany and 15€ for international and 30€ for non EU countries (UK,SWITZERLAND AND NORWAY)  

This applies for any of the following:
Packages That The Carrier Was Unable To Deliver Due To Insufficient Address
Customer Missed 3 Delivery Attempts
Customer Failed To Pick Up Package From Hermes Access Point or (DHL) Post Office After Delivery Was Missed

 

International Shipping

Standard International 7 - 14 business days
Express international 3- 5 business days
We are pleased to offer international shipping to all EU countries. We have an international EU Countries shipment. All orders will dispatch from Germany for faster shipping and to avoid customs & import duties.
International Orders are all shipped from Germany via Hermes or DHL with a signature requirement at delivery.
Customs, Import Fees And Import Restrictions
If you're ordering from a non EU Country, your order may be subject to customs and import duties. makarigermany.de has no control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country. You may contact your local customs office for more information on the current charges
Some countries may restrict the import of certain items. You may contact your local customs office for more information on which items are eligible to be imported in your country.